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On Becoming A Customer-Centric Company : transformasi Telkom menjadi perusahaan berbasis pelanggan

Kartajaya, Hermawan - Yuswohady - Madyani, Dewi

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Guncangan Besar : kodrat manusia dan tata sosial baru

Fukuyama, Francis

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Create the difference : tools for change

Quest Worldwide

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Instant Influence how to get anyone to do anything-FAST

Pantalon, Michael V.

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Managing in the next millenium : peluang dan tantangan menajemen dalam milenium ketiga

Mike, Johnson

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That's not how we do it here! : a story about how organizations rise, fall--and can rise again

Kotter, John - Rathgeber, Holger

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The heart of change : kisah nyata keberhasilan orang mengubah organisasi mereka

Kotter, John P - Cohen, S

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The world in 2050 : four forces shaping civilization's northern future

Smith, Laurence C.

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Aceh 8,9 Skala Richter lalu Tsunami Smong : Prahara di Pulau Simeulue 1833, 1907, 2004

Fawdzy, Doddi Achmad - Juwita, Nura - Wikanta, Yogi Kusuma - Andri, Yoppi - Yulianti

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The outward mind set:how to change lives and transfrom organization

The Arbinger Institute

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