APA Style

Tjiptono, Fandy. (2022). Service management : Mewujudkan layanan prima : Edisi 4 . Yogyakarta: Andi.

Chicago Style

Tjiptono, Fandy. Service management : Mewujudkan layanan prima : Edisi 4. Yogyakarta: Andi, 2022. Text.

MLA Style

Tjiptono, Fandy. Service management : Mewujudkan layanan prima : Edisi 4. Yogyakarta: Andi, 2022. Text.

Turabian Style

Tjiptono, Fandy. Service management : Mewujudkan layanan prima : Edisi 4. Yogyakarta: Andi, 2022. Print.