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  <title>Loyalty 3.0 :</title>
  <subTitle>how to revolutionize customer and employee engagement with Big Data and Gamification</subTitle>
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  <namePart>Paharia, Rajat</namePart>
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   <placeTerm type="text">New York</placeTerm>
   <publisher>McGraw-Hill</publisher>
   <dateIssued>2013</dateIssued>
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  <extent>xv, 283 hlm.: il.; 24 cm.</extent>
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 <subject authority="">
  <topic>Marketing--Management</topic>
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  <topic>Organizational behavior</topic>
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  <topic>Corporate Culture</topic>
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  <topic>Customer relations</topic>
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  <topic>Brand loyalty</topic>
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 <classification>658.812</classification>
 <identifier type="isbn">9780071813372</identifier>
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  <physicalLocation>Perpustakaan Universitas Ary Ginanjar </physicalLocation>
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