APA Style

Buttle, Francis., Maklan, Stan.. (2015). Customer Relationship Management : Concept and Technologies (Thrird Edition). India: Routledge.

Chicago Style

Buttle, Francis., Maklan, Stan.. Customer Relationship Management : Concept and Technologies. Thrird Edition India: Routledge, 2015. Text.

MLA Style

Buttle, Francis., Maklan, Stan.. Customer Relationship Management : Concept and Technologies. Thrird Edition India: Routledge, 2015. Text.

Turabian Style

Buttle, Francis., Maklan, Stan.. Customer Relationship Management : Concept and Technologies. Thrird Edition India: Routledge, 2015. Print.