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  <title>Fundamentals of business process management</title>
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  <namePart>Dumas, Marlon</namePart>
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  <namePart>La Rosa, Marcello</namePart>
  <role>
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  <namePart>Mendling, Jan</namePart>
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   <roleTerm type="text">Additional Author</roleTerm>
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  <namePart>Reijers, Hajo A.</namePart>
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 <genre authority="marcgt">bibliography</genre>
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  <place>
   <placeTerm type="text">Heidelberg</placeTerm>
   <publisher>Springer</publisher>
   <dateIssued>2013</dateIssued>
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  <languageTerm type="code">en</languageTerm>
  <languageTerm type="text">English</languageTerm>
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  <extent>xxvii, 399 hlm.: il.col.; 24 cm.</extent>
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 <note>Business Process Management (BPM) adalah seni dan sains tentang bagaimana pekerjaan harus dilakukan dalam sebuah organisasi untuk memastikan hasil yang konsisten dan untuk memanfaatkan peluang perbaikan, mis. mengurangi biaya, waktu eksekusi atau tingkat kesalahan. Yang penting, BPM bukan tentang memperbaiki cara aktivitas individu dilakukan, melainkan tentang mengelola seluruh rantai peristiwa, aktivitas dan keputusan yang pada akhirnya menghasilkan nilai tambah bagi organisasi dan pelanggannya.</note>
 <subject authority="">
  <topic>Software engineering</topic>
 </subject>
 <subject authority="">
  <topic>computer science</topic>
 </subject>
 <subject authority="">
  <topic>Management information systems</topic>
 </subject>
 <subject authority="">
  <topic>Business--Data processing--Management</topic>
 </subject>
 <subject authority="">
  <topic>Workflow--Management</topic>
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 <classification>658.5</classification>
 <identifier type="isbn">9783642331428</identifier>
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  <physicalLocation>Perpustakaan Universitas Ary Ginanjar </physicalLocation>
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