APA Style
Buttle, Francis. (2009).
Customer relationship management : concepts and technologies (Second edition).
New York:
Routledge.
Chicago Style
Buttle, Francis.
Customer relationship management : concepts and technologies.
Second edition
New York:
Routledge,
2009.
Text.
MLA Style
Buttle, Francis.
Customer relationship management : concepts and technologies.
Second edition
New York:
Routledge,
2009.
Text.
Turabian Style
Buttle, Francis.
Customer relationship management : concepts and technologies.
Second edition
New York:
Routledge,
2009.
Print.