APA Style

Kumar, V., Petersen, J. Andrew. (2012). Statistical methods in customer relationship management . West Sussex: Wiley.

Chicago Style

Kumar, V., Petersen, J. Andrew. Statistical methods in customer relationship management. West Sussex: Wiley, 2012. Text.

MLA Style

Kumar, V., Petersen, J. Andrew. Statistical methods in customer relationship management. West Sussex: Wiley, 2012. Text.

Turabian Style

Kumar, V., Petersen, J. Andrew. Statistical methods in customer relationship management. West Sussex: Wiley, 2012. Print.