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  <title>Data mining techniques in CRM :</title>
  <subTitle>inside customer segmentation</subTitle>
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  <namePart>Tsiptsis, Konstantinos</namePart>
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  <namePart>Chorianopoulos, Antonios</namePart>
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   <publisher>Wiley</publisher>
   <dateIssued>2009</dateIssued>
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  <languageTerm type="text">English</languageTerm>
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  <extent>xi, 357 hlm.: il.; 25 cm.</extent>
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 <note>&quot;Data Mining Techniques in CRM: Inside Customer Segmentation presents a comprehensive guide to the use of Data Mining Techniques in the CRM framework, combining a technical and a business perspective and bridging the gap between data mining &amp; business professionals. By using non-technical language it focuses on Customer Segmentation and presents guidelines for the development of actionable segmentation schemes.&quot;</note>
 <classification>65.881.202.856.312</classification>
 <identifier type="isbn">9780470743973</identifier>
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  <physicalLocation>Perpustakaan Universitas Ary Ginanjar </physicalLocation>
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